01
The challenge
Truck arrivals at intermodal terminals were hard to predict. Uncontrolled inbound flow meant gate congestion, long driver dwell and an inconsistent experience for partner carriers from one site to the next.
02
What we did
SYnC Dynamics supported the Blume appointment system that manages terminal traffic across the railroad’s intermodal facilities. Motor carriers book truck appointments to enter the terminals, under consistent rules across sites.
- Carrier appointment booking
- Inbound flow control by site
- Consistent rules across terminals
- Support through rollout
03
The outcome
Result
The railroad gained control over inbound flow, reduced gate congestion and driver dwell, and gave partner drivers a consistent, predictable experience across multiple sites.
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